Privacy Policy

Privacy Policy

Introduction

Welcome to https://renting-portable-restrooms.ecojohns.com! We are committed to maintaining a transparent and secure online environment for our users. This privacy policy outlines our practices regarding the handling of your personal information when you interact with our website, applications, services, or products. By using our platform, you agree to the terms described here, which aim to protect your privacy and data security.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://renting-portable-restrooms.ecojohns.com.
  2. Mobile applications and services offered by Renting Portable Restrooms.
  3. Interactions via email, phone calls, text messages, or any other communication channel initiated by our company.
  4. Data collected through your use of our websites, apps, and services.

Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Your interactions with Renting Portable Restrooms may involve several data processing activities, including:

  • Account Creation: When you sign up for an account, we collect your name, contact details, and login credentials.
  • Service Utilization: As an authorized user, we process data related to your use of our applications, such as transaction history and service preferences.
  • Communication: We may reach out to you via email, phone, or SMS for updates, newsletters, or promotional offers.

Personal Data Collection

We collect a range of personal information to enhance your experience and improve our services:

  • Account Information: This includes your name, user ID, and password (hashed and encrypted).
  • Payment Details: We securely store payment information for seamless transactions, including cardholder names, card numbers, expiration dates, and CVV codes.
  • Financial and Purchase Data: Transaction records, order history, and billing addresses are collected for accounting and service improvement purposes.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device to personalize content.
  • Location Data: With your consent, we may access your location to provide tailored local services.
  • Feedback and Reviews: Your reviews, ratings, and comments help us improve our products and services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (in compliance with their privacy policies).
  • Product Preferences: Details about your preferences, such as product recommendations and purchase history.

Cookies

We employ cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring a seamless browsing experience.
  • Preference Cookies: Used to remember user settings and preferences.
  • Analytics Cookies: Help us analyze website traffic, understand user behavior, and improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion

We adhere to data retention policies that comply with legal requirements and our business needs:

  • Personal data is retained for as long as necessary for the purposes it was collected, including fulfilling transactions, providing support, or maintaining records.
  • Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data.

Security Measures

Renting Portable Restrooms prioritizes data security through:

  • Encryption: Secure encryption protocols are used for data transmission and storage to protect against unauthorized access.
  • Secure Processing: We engage secure third-party payment processors to handle financial transactions, ensuring compliance with PCI DSS standards.
  • Access Controls: Strict access controls and employee training ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit the use of your data under certain conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or unsubscription:

Email: [email protected]
Address: [Privacy Team Contact Address]